Abanoub IT Solutions
Selected Work

Projects & Real-World Case Studies

Practical implementations delivering security, operational clarity, and reliability.

Selected work is presented in an anonymized format to protect client and employer confidentiality.

Microsoft 365Exchange OnlineMicrosoft TeamsSharePoint Online+2

Multi-Site Microsoft 365 Administration

Standardizing cloud identity, mail flow security, and collaboration tools for 220+ distributed users.

General Challenge:

Distributed branch operations required consistent access to corporate communication, synchronized calendars, and standardized document repositories without communication latency or identity discrepancies.

Practical Business Value:

Provided uninterrupted, dependable communication for 220+ users, eliminated duplicate licensing overhead, and maintained high availability for operational business workflows.

Microsoft AzureAzure Front DoorWeb Application Firewall (WAF)SSL/TLS Management+1

Azure Front Door & WAF Deployment

Securing web endpoints, managing global routing, and enhancing application resilience against common web exploits.

General Challenge:

Web applications and portals accessible over the public internet required an enterprise layer of perimeter defense against unauthorized intrusion attempts, automated bots, and high-latency international routing.

Practical Business Value:

Enhanced external application protection, improved global content delivery speed, and ensured consistent SSL encryption compliance without adding local appliance overhead.

Windows ServerActive Directory Domain ServicesGroup Policy (GPO)DNS / DHCP+1

Windows Server & Active Directory Management

Structuring directory services, automating Group Policy lockdown, and hardening file server access permissions.

General Challenge:

Unorganized directory hierarchies and inconsistent access rights across departmental folders created potential security risks and increased administrative overhead.

Practical Business Value:

Minimized unauthorized access risks, simplified ongoing administration, and ensured predictable endpoint security across the organization.

GLPI ITSMService Desk WorkflowsNotification RoutingSLA Management+1

IT Service Management Implementation

Structuring service desk operations, SLA tracking, and ticket categorization for responsive user support.

General Challenge:

Unstructured support requests submitted through multiple informal channels caused delays in resolution, lack of managerial visibility, and untracked repeat incidents.

Practical Business Value:

Accelerated support response times, provided leadership with clear operational metrics, and ensured full accountability across all technical tiers.

PRTG Network MonitorSNMP / WMI SensorsNetwork TelemetryAlerting & Notification Rules+1

Infrastructure Monitoring & Alerting

Real-time telemetry, proactive threshold alerts, and early detection of network and server anomalies.

General Challenge:

Operating without unified monitoring resulted in unexpected capacity exhaustion, undetected service crashes, and delayed responses to infrastructure disruptions.

Practical Business Value:

Shifted infrastructure operations from reactive emergency troubleshooting to proactive maintenance, virtually eliminating unforeseen downtime.

Snipe-ITAsset Lifecycle TrackingHardware TaggingLicense Management+1

Asset Management Improvement

Tracking hardware lifecycles, user assignments, software licenses, and maintaining audit-ready inventory records.

General Challenge:

Tracking hundreds of company laptops, workstations, monitors, and licenses across multiple locations without a centralized system resulted in custody discrepancies and warranty uncertainty.

Practical Business Value:

Achieved full accountability for corporate IT hardware, eliminated lost equipment incidents, and streamlined annual asset auditing and depreciation forecasting.

Veeam Backup & ReplicationVirtual Machine BackupsRestore VerificationRepository Management+1

Backup and Recovery Operations

Ensuring verified data protection, automated snapshots, and rapid disaster recovery capabilities.

General Challenge:

Protecting business-critical virtual servers and data stores required an automated, resilient backup workflow with verified restore capabilities, not just passive backup logs.

Practical Business Value:

Guaranteed business continuity readiness, protecting critical organization data against hardware failure, corruption, or accidental deletion.

Microsoft AzureAzure Virtual Desktop (AVD)Microsoft Entra IDVirtual Networking+1

Cloud Desktop Infrastructure Planning

Evaluating, structuring, and deploying cloud-hosted virtual desktops integrated with Microsoft 365.

General Challenge:

Enabling secure remote access for key personnel required evaluating a cloud desktop architecture that prevents data leakage while maintaining seamless desktop performance.

Practical Business Value:

Validated an agile cloud workspace architecture providing secure access for remote staff with centralized management and zero data storage on physical client laptops.